In most cases, this is a problem in log placement or use. Operating your heater where impurities in the air exist may create odors. All slotted burner flame holes should be open with yellow flame present. There is a good overview of the ones available at Microsoft's support page here: Let me know how you get on. The information published on this website is meant to further educate the end user. If your heater operates for awhile and then shuts off, including the pilot, you may be using the appliance in too small of a space.
This could be caused by either using too small of a diameter supply line or low inlet pressure. We serve a diverse set of regulated and non-regulated clients across multiple industries, including construction, transportation, retail, agriculture, energy, education, and municipal services. We recommend that you clean the unit at least every 2 to 3 months or after 2000 hours of operation. If the pilot does not stay lit, you may have air left in the lines from installation. Reload this Yelp page and try your search again. If the soot is not in the heater, but on the walls, around windows etc.
This can clog the pilot light orifice. If you hear a loud snap, but there is no spark at the igniter, the igniter wire might simply be loose and in need of tightening. The information published on this website is meant to further educate the end user. You can also search near a city, place, or address instead. Adding additional ventilation can be as simple as opening a window. This may take several attempts after initial installation.
The most common reason is that dust and dirt are starting to build up, but are not yet quite bad enough to prevent the heater from lighting all together. If it does, follow its instructions to enable Location Services for Safari. We also recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. Placement on these pins is very important. At these elevations there is not enough pure oxygen present to produce the correct pilot flame. A simple cleaning could have this heater operating in less than 15 minutes. All installed gas products sold by World Marketing of America Inc.
. Wipe the appliance clean and burn it without logs for an hour or so. Convert Your Fireplace to Natural Gas with a Fireplace Insert A fireplace insert is like a wood stove that has been modified to fit within the firebox of a regular fireplace. You may need to replace the wire if it is damaged. Working and tinkering in the cold months can be uncomfortable, making even the most ardent hobbyist choose to postpone work till warmer days. Have appliance inspected yearly by a qualified service person. If the water column pressure is too low and piping of sufficient size has been used, contact your gas supplier to see if the gas pressure can be increased.
Some burner flame holes may become blocked by debris or rust, with no flame present. Reload this Yelp page and try your search again. Hi there, First off, I am sorry to hear that you have been scammed. Allow the unit to cool for at least 30 minutes. Contact your qualified installer for additional information. This is not a defect. If not, read on for more instructions.
If so, turn off fireplace and let cool. Failure to follow these directions could damage the pilot assembly. Problems in use above 4500 ft. If using compressed air in a can, please follow the directions on the can. You can also search near a city, place, or address instead. Dual Fuel was an industry game changer for ProCom Heating that provided technology that was not available anywhere else.
Try using Current Location search again. If you're still having trouble, check out. You can also use a vacuum cleaner in the blow position. Blocked burner flame holes will create soot. Most logs are designed to fit on retention pins. Our only business is heating products and has been for over 35 years; our 12,000 North American retail partners provide you with our Smart Solution heating products, while saving you money and keeping your family warm! Let me know how you get on. Vent-free heaters will not work consistently above 4500 feet.
Other factors affecting the heater can be a lot of cooking odors in the air, high moisture from a big family with heavy shower use, any remodeling, etc. If you are trying to use a vent free gas appliance at a location higher than 4500 feet, the pilot will not stay lit as the air is too thin and there is not enough oxygen for proper operation. The Authorized Service Provider program is designed for companies interested in offering service to ProCom customers, whether they are consumers or businesses. If you're still having trouble, check out. Our clients range from single owner operators, to public and private organizations, to growing companies with thousands of employees. You can also search near a city, place, or address instead.